What is LPG?
LPG is Liquefied Petroleum Gas. Liquefied Petroleum Gases (LPG) are obtained by refining of crude oil and from natural gas by oil absorption or refrigerated absorption process.
LP Gases are mixtures of hydrocarbons, which are gaseous at normal ambient temperature and atmospheric pressure, but can be liquefied at normal ambient temperature by application of moderate pressure.
It is a clean burning, non-poisonous, dependable, high calorific value fuel.
LPG is stored and transported in containers as a liquid, but is generally drawn out and used as a gas.
LPG in gaseous state is nearly twice as heavy as air. Any leakage of LPG, therefore, tends to settle down at floor level.
Liquid LPG is almost half as heavy as water. Thus, when liquid LPG gets converted to a gaseous state, it expands by about 250 times. The leakage of liquid LPG is therefore very dangerous.
LPG contains no toxic components such as carbon monoxide and is, therefore, non-poisonous.
Fuel gases will burn only when mixed with air in certain proportions. The minimum and maximum concentrations of a fuel gas in a gas / air mixture between which the mixture can be ignited are termed as the over and upper limit of inflammability - The lower flammability limit for LPG is 2% and the higher limit is 8.5%.
Pure LPG is colourless and odourless. LPG is distinctively odourised to give warning in case of leakage. Its smell is detectable in air at concentrations down to 1/5th of the lower explosive limit.
  What are the uses of LPG?
  Lpg can be used for various application such as:
Household Cooking/ Heating / Lighting
Agriculture Grain drying / Weed killing / Preservation of fruits / tobacco curing / Tea drying
Automobile Heat treatment / Paint baking
Ceramics Biscuit & Glost firing of porcelain & stoneware
Chemicals & Drugs Heating & Drying
Electrical Bulbs & Tube lights manufacture / filament manufacture / Battery
  What is cooking gas?
Cooking gas is Liquefied Petroleum Gas, LPG in short. LPG, as the name implies, is gas in liquid form under pressure. It is filled under pressure in cylinders, stored and then transported to your house.
What happens when you activate the pressure regulator? First the pressure inside the cylinder is reduced because some gas is drawn off to the burner. Then to balance the pressure some liquid vaporizes, becoming gas.
LPG in gaseous form is almost twice as heavy as air. When released it always settles down on the floor level. It is colourless and also odourless, so a special odour is added at the plant to give it a distinctive smell for easy detection in case of leakage.
  How do I get a new LPG connection?
New LPG Connections are now available on demand in most of the parts of the country. All you need to do is to register your request for a new connection online on our website and get a registration number. You can track the status of your registration online.

In case you are not able to register online for any reason, you can approach the nearest Bharatgas Distributor catering to your area with a proof of identity and proof of your residence address and fill up the KYC form. The distributor will register your name for a new connection and give you a registration reference number.

The various documents accepted as proof of identity and proof of residence is as under:

Proof of Identity*Proof of Address*
 Aadhaar Number (UID / EID )
 Passport Number
 PAN Card Number
 Voter ID Card
 ID card issued by Central / State )
 Driving License
 Aadhaar ( UID )
 Driving License
 Lease Agreement
 Voter ID
 Telephone / Electricity / Water Bill
 Self-declaration attested by a Gazetted officer
 Ration Card
 Flat Allotment / Possession letter
 House Registration document
 LIC Policy
 Bank /Credit card statement

*In case the State Government insists on any other document or procedure the same shall be fully complied with under the EC act applicable to the State. The above list is only illustrative and not exhaustive.

Distributors stock only ISI certified hotplates. However, it is not mandatory for you to buy your hotplate or any other items from the Distributor. Any make of your choice will suffice as long as it bears the ISI mark.

The Security Deposit applicable for Cylinder and Domestic Pressure Regulator (DPR) are as under:

Type of EquipmentDeposit Amount in Rupees
14.2 Kg Cylinder ( for all States except North Eastern states)1450/-
Domestic Pressure Regulator ( for all States except North Eastern states)150/-
14.2 Kg Cylinder ( for North Eastern States)1150/-
Domestic Pressure Regulator ( for North Eastern States)100/-

The applicable charges for various services are as under:
Nature of ServicesService Charges w.e.f 18.7.2013( Rs. )
Inspection of hotplate at the time of release of connection if the hotplate purchased from source other than the LPG distributor250
Mechanic Visit charges for other than leakage complaint75
Installation / Demonstration charges of new connection50
Administrative charge for release of additional cylinder50
Mechanic charges for mandatory inspection of domestic installation75
Administrative charge of issuance of DGCC including cost of DGCC50

The Bharatgas connection will be released to you immediately on completion of required formalities. At the time of installation of the connection in your kitchen, please allow the Distributor's staff to demonstrate how to use the LPG equipment.
  What are the documents I will receive after obtaining a new LPG connection?

On payment of requisite deposit you will be issued a Subscription Voucher [SV], which you must keep safely.

The Bharatgas Distributor will issue a booklet called the Domestic Consumer Gas Card, popularly known as Blue Book or the Pass Book where the particulars of your LPG connection, the details of supply and other services are entered by the distributor's staff.

Then You would also be issued LPG Safety and Conservation related literature.

In case you need any further information, please contact the Customer Relations centre. The address is displayed at all Bharatgas Distributors' showroom these are also advertised in the Press. You can view the list in the Customer Care section.

  How do I get a new LPG distributorship?
Locations where new LPG Distributorships are to be set up are advertised in newspapers. The guidelines for selection are available on this website in the section 'Distributor Appointment'. You can download the same free of cost.

You may apply for the distributorship provided you fulfil the eligibility criteria specified in the advertisement. The application form can be downloaded free of cost from the section Distributor Appointment on this website.